Skip to content
SORRY, WE ARE SOLD OUT DUE TO UNPRECEDENTED DEMAND, WE WILL BE BACK SOON.
SORRY, WE ARE SOLD OUT DUE TO UNPRECEDENTED DEMAND, WE WILL BE BACK SOON.

FAQ's

Receive seeds direct to you

We send our seeds within Australia, using Australia Post, during standard business hours. Our seeds are packed in envelopes to ensure your purchase arrives in the best possible condition. We can only send seeds within Australia.

How does payment work and what communication will you receive?

Payment is taken at the time of ordering and you will receive an email to confirm your order and when its dispatched.

Why should I sign up to the Yates Garden Community?

Gardeners who do not wish to join the Yates Garden Community are more than welcome to purchase at marked retail prices, however, being a member will give you access to member-only promotions. Please also to get in early for bulk orders to avoid disappointment.

Do you sell other gardening related products?

Currently the Yates Shop only sells a wide variety of seeds.

We do not sell: seedlings, bulbs, fertilizers, plant care/protection, herbicides or gardening tools/utensils.

Can you give me some gardening advice or any recommendations?

Yates leads the way in providing consumers with valuable advice, tips and how-to guides on gardening all year round. We pride ourselves on our dedication to helping you get the best results in your garden. 

To stay in touch with us regularly, join the Yates Garden Community to receive monthly eNewsletters with helpful tips, access exclusive member competitions and invitations to gardening challenges. Visit Yates Garden Community to sign up today!

We also have a team of dedicated Horticulturists available during business hours to answer your gardening questions.

Does Yates ship orders overseas?

Unfortunately, no. We don’t have the ability to send seeds overseas due to quarantine restrictions. 

Restricted Seeds

Some seed varieties cannot be sent to Western Australia or Tasmania due to quarantine restrictions. When browsing the seeds listed throughout our website, the ones that are restricted are labelled individually in the cart.